Shipping Policy
Fast, reliable shipping options for your Kingroon orders
Shipping Country/Region
| Shipping Country | Shipping Warehouse | Product | Processing Time |
|---|---|---|---|
| United States | USEA / USWE | PLA / PETG / TPU / Silk multicolor /PA-CF | 12-48 Hours |
| EU countries | Germany | PLA / PETG / TPU / Silk multicolor /PA-CF | 12-48 Hours |
| Mexico | Mexico | PLA / PETG / TPU / Silk multicolor | 12-48 Hours |
| Canada | Canada | PLA / PETG / TPU / Silk multicolor | 12-48 Hours |
| Australia | Australia | PLA / PETG / TPU / Silk multicolor | 12-48 Hours |
| United Kingdom | United Kingdom | PLA / PETG / TPU / Silk multicolor | 12-48 Hours |
*United States (except Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Virgin Islands)
Shipping Methods
| Shipping Method | Shipping Time | Shipping Fee |
|---|---|---|
| Express International | 2-4 business days | Free shipping |
| Economy International | 3-8 business days | Please fill in your address to view the rates |
| Standard International | 7-15 business days | Please fill in your address to view the rates |
*Delivery Time = Processing Time + Shipping Time
*For policy reasons, we do not support filling in PO Box addresses or military addresses
*If there is any damage to the package and/or products inside, or if there is any item(s) missing, please contact us at shop@kingroon3d.com within the day with pictures and/or videos
Taxes and Duties
The purchase price includes import duties, VAT, and other taxes and fees
Frequently Asked Questions
A: Orders can be edited or canceled only before the shipment via our customer support team. Please contact us within 12 hours of placing your order: shop@kingroon3d.com
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.
A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact us, we would love to help you.
Need Help With Your Order?
Our customer support team is here to assist you with any shipping questions
Contact Us